Privacy policy

Last updated 12th August 2021

Hit The Road (administered by Scottish Music Centre) is committed to protecting your privacy when you use our services or website. In this policy, we explain how and why we collect your information, what we do with it and what controls you have over our use of it.

From time to time, we add or change functions, features or products to our website or add or change services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments. We will also endeavour to e-mail you an updated copy if you have ‘opted in’ to receipt of e-mail communications from us.

Scottish Music Centre is the Data Controller in relation to the personal information you provide. We can be contacted on the address given at the end of this policy.

Your privacy is of the greatest importance to Scottish Music Centre and we will never release your personal information to any outside company for mailing or marketing purposes.

By using this site or any of our Services accessed through it, you agree to the content of this Privacy Policy.

Before you proceed with navigating around our website, if you have any queries relating to this Privacy Policy, or do not understand it, please email info@scottishmusiccentre.com or call 0141 552 5222 between 10am and 6pm Monday-Friday. Calls might be recorded for quality monitoring and/or training purposes.

What data do we collect and why do we use it?

Scottish Music Centre collects and processes information about you in order to evaluate your application. This includes only the information you input to the application form.

When you visit our website, we automatically log your IP address (the unique address that identifies your computer on the internet) which is automatically recognised by our web server. We may use IP addresses to help us administer our website and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

We may automatically collect non-personal information about you such as the type of internet browser you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our website.

Third Party Cookies

When you visit this website you may encounter some Cookies that are not related to our website or company. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent Cookies from these websites. If you 'share' our website content with friends through social networks – such as Facebook and Twitter - you may be sent Cookies from these websites. As we have no control over these Cookies, we recommend you check the third-party websites for more information about their Cookies and how to manage them.

To learn more about the Cookies on your device set by other companies, and opt out of them if you wish, please see the Network Advertising Initiative website. Find out more here: www.networkadvertising.org/choices/

Here is a list of the main Cookies used by hittheroad.org.uk and what they are used for:

Name of Cookie
HotJar Analytics

Purpose of Cookie

Collects information about how visitors use our site in an anonymous form, including where visitors have come to the site from and the pages they visited. We use the information to compile reports and to help us improve the site for users.

More Information
HotJar Privacy Policy
https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies

With whom is in the information shared?

Scottish Music Centre will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf and if you have opted in and/or given consent for this.Information about Products and Services.

Security

Scottish Music Centre places a great importance on the security of all information associated with our customers. We have appropriate security measures in place to protect against the loss, misuse and alteration of customer data under our control. For example, only authorised personnel have access to user information that is protected by strong passwords together with up-to-data firewalls and anti-virus software. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Where is the information stored?

Information that we collect is stored on a computer located in our secure offices at City Halls, Glasgow G1 1NQ and remotedly on servers operated by the following hosting services:

- Nethosted: https://www.nethosted.co.uk/terms/privacy-policy/
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Amazon Web Services (AWS): https://aws.amazon.com/privacy/
-
Google Workspace and Google Cloud: https://www.google.com/policies/privacy/

Comments/subject access requests

Scottish Music Centre tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the UK General Data Protection Regulation. If we do hold information about you we will, within one month:

Give you a description of it;
Tell you why we are holding it;
Tell you who it could be disclosed to; and
Let you have a copy of the information in an intelligible form.

Please e-mail or write any questions, concerns or comments you have about our Privacy Policy to :
E-Mail: info@scottishmusiccentre.com
Address: Scottish Music Centre, City Halls, Candleriggs, Glasgow G1 1NQ

Complaints

We are committed to ensuring that your personal data is processed lawfully, fairly and securely. If you have any questions or concerns about the way in which we process your data please contact us at the address above and we will attempt to resolve any issues you have.

If you remain unsatisfied you can contact the Information Commissioner’s Office at:
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Tel: 0303 123 1113
www.ico.org.uk